Remote Answering Service
We can't wait to fulfill your answering service needs. Reach out to us today today for a personalized quote or choose from our pre-packaged pricing plans.
OUR SERVICES
We're excited to meet you!
At Remote Answering Service we offer our clients peace of mind. We provide:
24/7 Inbound Call Handling:
Our culturally diverse team is available 24 hours a day, 7 days a week, 365 days per year. We are always available and within reach regardless of the time of day or during holidays. We understand the importance of your services and as such we are ready and waiting to provide you with a live person to handle your calls.
Dispatching Services:
At Remote Answering Service we also provide quality dispatching services. With each request that comes in, we can assign your drivers to get the job done in a timely manner. We will contact your drivers via phone, online radio, chat, and other messaging services to coordinate the process and ensure that all of your customers are assisted promptly. With the right access, we can monitor your drivers and provide an accurate ETA to your customers. We handle tow truck dispatch and other dispatching services for tire changes, oil changes, and other services.
Towing for Unauthorized Vehicles:
Tired of dealing with customers upset about their vehicle being towed? As your call center partner we can take on these unpleasant conversations for you.
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Inbound Call Handling
Expert Service
Remote Answering Service is committed to getting the job done. We will accept all inbound calls and pass on messages received from your callers.
- Live Call Handling/ Phone Answering Services
- Message Taking
Dispatching Service
Always Prepared
At Remote Answering Service we also provide dispatching services to our clients. We will accept incoming roadside assistance jobs and dispatch them to your drivers. This ensures that your customers are always covered and taken care of with real-time ETA updates.
Billing Service
Attention to Detail
With Remote Answering Service, clients know exactly what to expect - professionalism, efficiency and exceptional results. We can handle all your Roadside Assistance billing needs with your Insurance company. Please reach out to us at sales@remoteansweringservice.com for further details.